No Questions Asked Refund Policy

Try Before You Buy

Many of our tools offer an evaluation license so that you (our customers) can check what you are getting before you purchase a full license. We encourage you to properly check our tools and ask questions via e-mail, social media, or blogs. Our friendly expert support is always available to answer all your questions related to our products.

Test For Free

Marc Bernard Tools – Free can be installed and tested in your SAP systems free of charge. However, for tools and extensions that are part of Marc Bernard Tools – Professional, or Business, you will need a valid license for getting priority support and automated updates. For details, please see our pricing page.

Our No Question Asked Refund Policy After Purchase

It’s really simple!

We are so confident that you will LOVE and BENEFIT from our tools, we offer a 60-day no-questions-asked refund policy.

If you don’t like our tools or it causes you trouble, we will be happy to offer you a full 100% refund within 60 days of your original purchase and no questions will be asked.

However, we might invite you to suggest to us how to improve ourselves while refunding. Also, we would appreciate it if you give insights into what made you ask for a refund.

At Marc Bernard Tools, we exist to provide awesome tools for SAP Basis, SAP BW, and SAP BW/4HANA. Our innovative tools focus on empowering your IT team – administrators, operators, designers, consultants, and developers, in small to large enterprises as well as partners to be more productive. Thus, we aim to deliver tools spiced up with cool features that you won’t find anywhere else. We, therefore, provide our customers with demos, articles, tutorials, documentation, product interface images, detailed descriptions, feature lists, videos, access to our social media channels, and customer reviews so you can make an informed buying decision.

Some Points to Consider

  1. We will process your refund as soon as we can. In some cases, we might ask you for the opportunity to resolve the issue for you.
  2. We may refuse to refund clients who act in bad faith or misused the services.
  3. Refunds may only be issued within 60 days of the purchase date. After 60 days no refunds can be processed.
  4. Refunds do not apply to upgrades or renewals.

Acceptance of This Policy

When you are placing an order for any of our products, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the full terms and conditions for software from Marc Bernard Tools.

If the above criteria are met, then you are eligible for a refund. You can contact Marc Bernard Tools at , call toll-free +1-833-MARCFBE (+1-833-627-2323), or fill out our online form.